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Our standard payout settlement window is T+1 for verified merchant accounts. International payouts may take 2–3 business days depending on the destination bank and intermediary routing.

Payonus currently supports 8 African markets: Nigeria, Ghana, Kenya, South Africa, Zambia, Cameroon, Côte d'Ivoire, and Senegal. We are actively expanding to additional markets.

You can integrate using our REST APIs or one of our official SDKs (JavaScript, Python, PHP). Sign up, generate your API keys from the dashboard, and follow our step-by-step guide at payonus.com/docs. Most integrations are completed in under a day.

When a dispute is raised, we notify you via email and your dashboard. You have 5 business days to submit evidence. Our disputes team reviews submissions and resolves cases in line with card network rules and CBN guidelines.

Log in to your Payonus merchant dashboard and navigate to Settings → API Keys. You can generate new keys for sandbox and live environments at any time. Old keys are invalidated immediately upon rotation.

You can reach us via email at Support@payonus.com or by phone at +234 913 222 2249. Our support team is available Monday–Friday, 9 am–6 pm WAT. Enterprise clients have access to dedicated account managers.